Last updated: November 2025
Welcome to Spring Loans (Pty) Ltd.
Spring Loans is an authorised creditprovider that offers fast, simple, and secure short-term credit products,available entirely online through our digital platform, and our goal is to makeborrowing simple, transparent, and responsible.
These terms and conditions regulate use of the Spring Loanswebsite including, without limitation, submissions of requests for information,requests for loans and access to other online areas provided by Spring Loans. Byaccessing or using our website or any related digital platform you agree tothese Terms and Conditions of Use. Please read them carefully beforeproceeding.
1.DEFINITIONS
“Platform” means theinformation available on our website at www.springloans.co.zaor any related digital platform.
“SpringLoans”, “we”, “our”, or “us”, means Spring Loans (Pty) Ltd (Registration No.2025/631597/07) an authorised credit provider under the National Credit Act 35of 2005 (NCRCP 22612).
“Terms” means theseterms and conditions of use.
“User/s, “you”, “your” or “yourself ” means any personaccessing any part of this website.
2. ACCEPTANCE OFTERMS
Byaccessing and using the Platform, the User agrees to be bound by the Terms setout herein. If the User does not wish to be bound by these Terms, the User maynot access, display, use, download, or otherwise copy or distribute any contentobtained from the Platform.
We may modify these terms and conditions from time to time,and the date of the most recent revisions will appear on this page. Continuedaccess after revision dates will constitute your acceptance of any changes orrevisions. Please ensure that you re-read these terms and conditions afterchanges take place.
While Spring Loans makes every effort to updatethe information on the Website on a regular basis, Spring Loans makes norepresentations or warranties (express or implied) as to the accuracy,completeness or reliability of any information, data and/or content shown onthe Platform.
The content expressed on this Platform is of a general,informative nature, and should not be regarded as any advice whatsoever,whether of a financial nature or otherwise. Before acting on the opinion andideas expressed on this Platform, the User is encouraged to seek theappropriate advice from a requisite third party.
3. ELIGIBILITY TO USE THE PLATFORM
The Platform and the servicesoffered by Spring Loans are only for Users of the age of 18 and older. If youare under the age of 18, or do not possess the full power and legal authorityto agree to these Terms, you are not eligible to utilise the Platform. In suchcircumstances, we request that you do not attempt to register with us on thisPlatform or provide any personal information about yourself to us. If we learnthat we have collected personal information from someone under the age of 18,we will promptly delete that information.
To be eligible to use thePlatform, you must, as a minimum, meet the following criteria and, by agreeingto these Terms, you represent and warrant that you: (a) are 18 years of age orolder; (b) are a legal resident of South Africa; (c) have not been previouslysuspended or removed from the Platform, or engaged in any activity that couldresult in suspension or removal from the Platform; (d) will only maintain oneAccount at any given time; and (e) have full power and legal authority to enterinto these Terms and in doing so will not violate any other agreement to whichyou are a party, and will comply with these Terms at all times.
4. ABOUT SPRING LOANS
4.1 What We Offer
Our Platform allows you to:
Please note that these Terms do notconstitute a loan agreement and only regulate your use of this Platform. Shouldyou request a loan from Spring Loans and / or conclude an agreement in thisregard, each arrangement will be subject to its own specific terms andconditions that will be communicated by Spring Loans in a separate document.
To use our Services, you must create auser profile and provide accurate, current, and complete information byfollowing the prompts on the Spring Loans Platform.
We protect your account with two-factorauthentication (your mobile number and a one-time password, or OTP).
You are responsible for keeping your logindetails secure and for all actions performed under your account.
If you suspect unauthorised access, pleasenotify us immediately at support@springloans.co.za.
4.2 How PaymentsWork
When your loan is approved, you’ll receivea repayment schedule showing your instalment amount and due dates.
Payments may be made via EFT, debitorder, or other secure online payment methods available on the Platform.
Payments are applied in this order:
You may make early payments at any time —this will reduce your outstanding balance and may lower interest costs.
All payments are processed throughencrypted, industry-standard systems operated by authorised payment serviceproviders. You remain solely responsible for initiating timely payments fromvalid and authorised accounts.
However, you are responsible for ensuringyour payments reach us on time and from authorised accounts.
5. YOURRESPONSIBILITIES
By using Spring Loans, you warrant and agreethat:
The User hereby indemnifies Spring Loans against any loss,liability, damage or expense of any nature whatsoever, which it or any of itsaffiliates or third parties may suffer as a result of the breach of anywarranty given by the User to Spring Loans, whether such breach is directly orindirectly caused.
In the event that you breach these Terms,misuse the Platform, or provide false information, Spring Loans reserves theright to suspend or terminate your access, report the incident to relevantauthorities, and / or take appropriate legal action.
6. COMMUNICATIONAND DIGITAL MESSAGES
We communicate primarily via email,SMS, WhatsApp or messages in your online profile.
Bycreating a user profile, you consent to receive electronic communications fromSpring Loans. These communications may include notices about your profile andaccount (e.g., payment authorisations, password changes and other transactionalinformation) and are part of your relationship with us. You agree that anynotices, agreements, disclosures or other communications that we send to youelectronically will satisfy any legal communication requirements, including,but not limited to, that such communications be in writing. We also may sendyou informational communications via push notifications, including, but notlimited to, notifications about payment obligations and defaults. We also maysend you promotional electronic communications, including, but not limited to,newsletters, special offers, surveys and other news and information we thinkwill be of interest to you. You may opt out of receiving such promotionalcommunications at any time by following the unsubscribe instructions providedtherein.
Byproviding your phone number to us through the Platform, you consent to becontacted by or on behalf of Spring Loans at the number you have provided,including calls and/or text messages regarding the loans and other services.Message and data rates may apply.
Notwithstanding the above, we are notliable for delivery failures caused by incorrect contact information, spamfilters, or network issues.
Please ensure your contact details remainaccurate at all times.
7. INFORMATION ANDPRIVACY
TheSpring Loans Privacy Policy, compiled in compliance with the Protectionof Personal Information Act 4 of 2013, as amended, explains how we treat yourinformation and protect your privacy. By accessing or using the Platform orservices, you agree that information provided by you in connection with theServices and Platform will be governed by the Privacy Policy and the relevantprivacy laws and regulations.
8. INTELLECTUALPROPERTY
ThePlatform and its entire contents, features and functionality (including but notlimited to all information, software, text, displays, images, video and audio,and the design, selection and arrangement thereof), are the property of SpringLoans, or its licensors or suppliers, as applicable, and are protected bycopyright, trademark, patent, trade secret and other intellectual property orproprietary rights laws.
Youagree not to store, copy, modify, reproduce, retransmit, distribute,disseminate, create derivative works of, rent, lease, loan, sell, publish,broadcast, display, or circulate such information to anyone. Use, reproduction,copying, or redistribution of Spring Loans’ trademarks, service marks,intellectual property and logos are strictly prohibited without the priorwritten permission of Spring Loans.
9. THIRD PARTY LINKS
Fromtime to time the Platform may also include links to other websites. These linksare provided in order to enhance the interest of other featured content and arenot intended to signify that Spring Loans endorses or otherwise has anyresponsibility for the content of the linked website.
Noendorsement or approval of any third party or their advice, opinions,information, products or services is expressed or implied by any information onthe Platform.
Externallinks may be provided for your convenience, but they are beyond the control ofSpring Loans and no representation is made as to their content. Use or relianceon any external links provided is at your own risk. When visiting externallinks you must refer to the external terms and conditions of use. No hypertextlinks shall be created from any website controlled by you or otherwise to thiswebsite without the express prior written permission of Spring Loans.
10. DISCLAIMER ANDLIMITATION OF LIABILITY
You acknowledge that the Spring LoansPlatform is supplied on an “as is” basis and has not been compiled to meet yourindividual requirements. It is your responsibility to satisfy yourself, priorto entering into this agreement with Spring Loans, that the content availablefrom and through the Platform meets your individual requirements and iscompatible with your computer hardware and / or software.
Spring Loans does not make anywarranties or representation that the content and services available from the Platformwill in all cases be true, correct or free from any errors. Spring Loans shalltake all reasonable steps to ensure the quality and accuracy of contentavailable from the Platform but accepts no liability should such errors occur.
Spring Loans does not make anywarranties or representations that our website shall be available at all times.You acknowledge that the Spring Loans Platform may be unavailable due toupdates or other causes beyond our reasonable control, including, but notlimited to electronic virus infection, unauthorised access, power failure orother “acts of God”.
Spring Loans, its directors, employees,officials, suppliers, agents and/or representatives shall not be liable for anyloss or damage, whether direct, indirect or consequential, or any expense ofany nature whatsoever, which you may suffer, whether it arises directly orindirectly from reliance of the Platform and / or its content.
Spring Loans shall not be responsiblefor any direct, indirect, special, consequential or other damage of any kindwhatsoever suffered or incurred by you related to your use of, or yourinability to access or use, the content or the Platform or any functionality ofthe Platform or of any linked website, even where we are expressly advisedthereof.
You hereby indemnify Spring Loans, itsmembers, employees, officials, agents or representatives, and keep them fullyindemnified, from and against any loss or damage suffered or liability incurredin respect of any third party, which arises from your use of this Platform.
11. DISPUTERESOLUTION
We believe most matters can be resolvedthrough open communication.
If you have a complaint or concern, pleasecontact us first at support@springloans.co.za so we can address itpromptly.
If the issue cannot be resolved amicably,you may:
Both parties agree not to publish ordisclose dispute details publicly or on social media.
12. TERMINATION
You may close your account or end youragreement with us at any time by following the process outlined in your creditagreement.
Spring Loans may limit, suspend, orterminate your access if you breach these Terms or any applicable law.
Termination will not affect any rights orobligations that arose before the termination date.
13. GENERAL
Applicable Laws: This Agreement will inall respects be governed by and construed under the laws of the Republic ofSouth Africa.
Entire Agreement: These Terms (and anyadditional terms, contracts, rules, and conditions that Spring Loans may poston the Platform) and the Privacy Policy constitute the entire agreement betweenand Spring Loans with respect to the Platform and supersede any prioragreements, oral or written, between you and Spring Lonas. This Agreement, thePrivacy Policy, and disclaimers will prevail over FAQs, and other rules andpolicies on the Platform.
Waiver and Severability: If anyprovision(s) of the Terms is held by an arbitrator or court of competentjurisdiction to be contrary to law, then such provision(s) shall be construed,as nearly as possible, to reflect the intentions of the parties and the otherprovisions shall remain in full force and effect. Spring Loans failure toexercise or enforce any of the Terms shall not constitute a waiver of SpringLoans right to exercise or enforce the Terms as to the same or anotherinstance.
Assignment: You agree that Spring Loansmay assign the Terms to any other entity of its choosing, with or withoutnotice to you. You may not assign the Terms to any other party for any reason,including, but not limited to, because your interaction with other Users of thePlatform, the pricing offered, and fraud mechanisms in place are based uponindividual usage.
Notice: Spring Loans may give notice byany means of communication reasonably anticipated to notify you of theinformation provided. You agree that all notices, disclosures, and othercommunications that we provide to you electronically satisfy any legalrequirement that such communications be in writing or be delivered in aparticular manner. You agree that you have the ability to store such electroniccommunications such that they remain accessible to you in an unchanged form. Byway of example only, such communication may be a general notice on the Platformor via email to the email address listed on your Account. It is your obligationto update your Account information so that we may contact you as may benecessary.
14. LEGALINFORMATION
Company Name: Spring Loans (Pty)Ltd
Registration No: 2025/631597/07
NCR Registration: NCRCP 22612
Email: support@springloans.co.za
Website: https://springloans.co.za
Address: 2nd Floor, Tower B,Northlands Corner, Northriding, Gauteng, 2169
Fast, transparent, and stress-free — Spring Loans is here to help you take control of your finances.
Apply today and experience a smoother way to borrow.